Terms & Conditions

Welcome to the website of Gleason Engineering Service Sdn Bhd (“GES”, “Company”, “we”, “our”, or “us”). By accessing or using this website (www.gears.com.my), you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of this website.

1. Website Use

This website is provided for informational and business purposes only. Users may browse the website, submit enquiries, request quotations, and obtain information regarding our products and services.

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, or distribute website content without written permission.

2. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Images
  • Product specifications
  • Technical drawings
  • Logos
  • Trademarks
  • Website design and layout

are the property of GES or its licensors and are protected by applicable intellectual property laws.

No content may be reproduced, modified, distributed, or used for commercial purposes without prior written consent.

3. Product & Service Information

GES makes reasonable efforts to ensure that all information provided on this website is accurate and up to date.

However:

  • Product specifications may change without notice.
  • Images are for illustrative purposes only.
  • Dimensions, capacities, ratings, and performance data are subject to engineering requirements and project specifications.
  • Availability of products and services may vary.

Nothing on this website constitutes a binding offer to sell products or services.

4. Quotations & Orders

Any quotation issued by GES:

  • Is subject to separate commercial terms.
  • Remains valid only for the period specified in the quotation.
  • May be revised based on changes in specifications, material costs, delivery requirements, or project scope.

Orders are subject to acceptance by GES and may require written confirmation before commencement of work.

5. Engineering Services

GES provides services including but not limited to:

  • Gearbox repair and refurbishment
  • Reverse engineering
  • Gear manufacturing
  • Technical inspections
  • Site services
  • Engineering consultation
  • Condition monitoring

All services are performed based on information provided by the customer and the scope agreed upon between both parties.

GES shall not be responsible for losses arising from incomplete, inaccurate, or misleading information supplied by customers.

6. Limitation of Liability

To the fullest extent permitted by law, GES shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profits
  • Loss of production
  • Business interruption
  • Data loss
  • Third-party claims

arising from the use of this website, products, services, or technical information provided through the website.

Our total liability shall not exceed the value of the relevant contract, purchase order, or service agreement unless otherwise required by law.

7. External Links

This website may contain links to third-party websites for informational purposes.

GES does not endorse or control such websites and accepts no responsibility for their content, accuracy, availability, or privacy practices.

Accessing third-party websites is entirely at your own risk.

8. Confidentiality

Information submitted through enquiry forms, quotation requests, or other communications will be handled in accordance with our Privacy Policy.

Customers are responsible for ensuring that any confidential information shared with GES is clearly identified where appropriate.

9. Website Availability

GES makes reasonable efforts to maintain uninterrupted access to this website but does not guarantee:

  • Continuous availability
  • Error-free operation
  • Virus-free access
  • Compatibility with all devices and browsers

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

10. Indemnification

You agree to indemnify and hold harmless GES, its directors, employees, representatives, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:

  • Your misuse of the website;
  • Violation of these Terms & Conditions; or
  • Infringement of any third-party rights.

11. Force Majeure

GES shall not be liable for any delay or failure in performing its obligations due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government restrictions
  • Labour disputes
  • Supply chain disruptions
  • Utility failures
  • Acts of war or terrorism

12. Changes to Terms

GES reserves the right to amend these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Gleason Engineering Service Sdn Bhd (GES)
Website: www.gears.com.my
Email: gear.inno.yan@gmail.com
Phone: +603 – 3291 4011